Shipping Policy
Please read our Shipping Policy details below.
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Our official policies on shipping carriers, delivery rates, PO Boxes, and military addresses.
1. Shipping Overview
Thank you for shopping at BookGurus. We are dedicated to delivering your books safely and promptly. This Shipping Policy details our domestic shipping rates, handling times, delivery areas, and tracking procedures for customers across the United States.
2. Shipping Options & Rates
We offer several domestic shipping methods to meet your reading needs:
| Shipping Method | Delivery Window | Cost |
|---|---|---|
| Standard Shipping (USPS Media Mail) | 3 to 8 business days | Free |
| Express Shipping | 1 to 2 business days | $4.99 per item |
*Note: Standard Shipping via USPS Media Mail is the most cost-effective way to ship books but may take longer during high-volume shipping seasons.
3. Processing & Handling Times
Most in-stock book orders are processed and dispatched within 1 to 2 business days.
- Orders placed on weekends or major national holidays will begin processing on the following business day.
- Pre-order books will be shipped automatically upon their official publication date, as displayed on the product page.
- During promotional events or holiday seasons, order handling times may be extended up to 3 business days.
4. Shipping Coverage
We ship to all 50 states, Washington D.C., U.S. Territories (including Puerto Rico and the US Virgin Islands), PO Boxes, and APO/FPO/DPO military addresses.
Please note that delivery to Alaska, Hawaii, U.S. Territories, and military addresses may require additional transit time, particularly when using Standard Media Mail shipping.
5. Order Tracking
Once your package has been packaged and handed over to our shipping carriers (USPS, UPS, or FedEx), we will send a shipping confirmation email containing your shipment tracking link.
Please allow 24 to 48 hours for the carrier system to update and reflect tracking activity. You can also view your tracking details under your BookGurus Account Dashboard.
6. Lost or Damaged Packages
If your package is marked as delivered by the carrier but you have not received it, please check with neighbors, building management, or your local post office.
For lost or damaged packages, please reach out to customer support at info@bookgurus.com within 14 days of the estimated delivery date. We will assist you in filing a carrier claim and arrange a replacement shipment or store credit.
7. International Shipping
At this time, BookGurus only accepts orders for delivery within the United States and its territories. We do not support international shipping directly through our standard checkout.
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